Please review all shipping information thoroughly and ensure your material handling and requirements are confirmed well in advance of move-in. You have three delivery options:Option 1. Ship your exhibit materials to the Advance WarehouseAdvance Shipments to Warehouse – Your BEST Option.We recommend you ship your show material to the Stronco warehouse in advance of the show. The benefits of advance shipping include the storage of material for up to 30 days prior to the show, delivery of shipment to the show site prior to exhibitor move-in and the ability to skip the Voyage Control system during move-in.If you ship to the advance warehouse, your freight will be at the show site prior to your scheduled move-in time. The cost of the advance warehousing service includes all of the following:Receive shipment at the warehouse up to 30 days in advance of the show (any items stored beyond 30 days will incur additional charges)Provide inventory count and record any visual damageDeliver materials to show siteAdvance Warehousing service includes delivery to the show site only; it does NOT include delivery to your booth (Material Handling service). Be sure to order BOTH services.To order Advance Warehouse Receiving and Material Handling, please refer to the Stronco Portal through the Service Order Forms Page.Option 2. Ship Direct to the Show SiteDirect shipments must be made during the exhibitor’s assigned move-in day and time. Please refer to the Colour-Coded Move-In Floor Plan for this information. You may NOT move in earlier than your scheduled time.Offloading Reservation System: Voyage ControlThe MTCC uses an online reservation system called Voyage Control for booking an offloading time. This complimentary service helps you reserve a time slot for moving your materials directly in/out of the MTCC’s offloading/loading areas.Detailed instructions will be emailed on December once the Voyage Control portal is live and ready to accept bookings for your designated move-in time. Voyage Control Booking Information has been sent on December 11, 2024, with the subject line: "Your IDS Toronto 2025 Voyage Control Booking Information". If you still haven't received this email, please reach out to IDSOperations@Informa.comClick HERE to see the MTCC Loading Dock Map.When vehicles arrive at the offloading area, they must check in with the Dock Staff (wearing red coats). Please make sure the driver has their timed Voyage Control booking pass visible for the staff to scan. If vehicles arrive early or late, they may be asked to return once space becomes available. IMPORTANT NOTE: There is no Marshalling Yard. All vehicles will need to make a Voyage Control booking in advance of their arrival at the venue. If you require assistance to make your booking, please have your booth name, number, vehicle size, contact and booking code ready. Contact Dock Staff at 416-585-8345 or DockReservations@mtccc.com. Important: Under no circumstance may a vehicle put their 4-way flashers on and block traffic at the West Ramp or on Front Street. Toronto Police will ticket any vehicle blocking traffic on the street. Important notes about shipping directly to show site:Shipments to the MTCC must be prepaid and scheduled to arrive no earlier than during your scheduled move-in time.Instruct your carrier to book a delivery time via Voyage Control.Convention Centre staff will not accept shipments on your behalf.Please ensure that a representative from your company is present when your shipment arrives. Also, ensure that personnel working on your booth have your company name and booth number. This will ensure that the material handling on move-in days runs smoothly and efficiently and minimize security hold-ups. If an exhibitor’s representative is not present, IDS reserves the right to order equipment and/or materials moved from the unloading area to the exhibitor’s booth area, or to order the removal of the vehicle from the unloading area. Charges for this service will be invoiced by Stronco Show Services to the exhibitor.Shipping Address:Interior Design ShowMetro Toronto Convention Centre, North Building255 Front Street WestToronto, Ontario, Canada M5V 2W6Attn: Company Name & Booth #Crate ___ of ___Stronco Logistics Services has been appointed the Official Transportation Provider and Customs Broker for IDS. Exhibitors have the option, however, to ship their materials to the show via any carrier. Stronco Logistics can provide all modes of transportation (including land, air and sea) as well as both local and international cartage service. Visit the Stronco Shipping link below for more information.Stronco Logistics Serviceswww.stronco.comlogistics@stronco.com1-800-665-2621show code: 515455034Material Handling: The maximum time allotted for vehicle off-loading is 30 minutes. A limited number of flatbed four-wheel dollies will be available, on loan, for unloading smaller shipments. If you require any larger mechanical devices (i.e. forklifts) for the movement of display materials from the offloading area to your booth, please complete the Stronco Material Handling Order Form. Be sure to consider not only the amount of time you’ll save by using the forklift service but also health and safety considerations for heavier or awkward freight. Note, this is an exclusive service and exhibitors may not bring their own forklifts.Exhibitors who plan to off-load themselves might also want to consider using crates that have wheels to allow for faster unloading. PARKING AT THE OFF-LOADING AREA IS PROHIBITED. Vehicles must be removed as soon as unloading is complete. All exhibitors are urged to review their material handling operations and requirements with Stronco Show Services well in advance of move-in. IMPORTANT: the material handling rate is based on booth square footage rather than the weight of shipping freight. Service includes receiving and unloading at off-loading area; delivery to booth; removal, storage and return of empty crates; removal of freight from booth at show close; and loading on designated carrier(s). For rates and full details please refer to the Stronco Material Handling Order Form below.To order Material Handling, please refer to the Stronco portal linked through the Service Order Forms Page.Option 3. Move in without the use of Loading Docks If you are only bringing in something small that can be hand-carried then there is no need to make an appointment through Voyage Control. You can just park your car in the MTCC's parking garage and bring your items in via the elevator.Reminder: you may NOT move-in earlier than your scheduled time, however, you may move-in later than your scheduled time as long as your display is completed by Wednesday, January 22 at 8:00pm.